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#162540 - 10/13/08 06:29 PM
Phone etiquette
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Member
Registered: 11/15/05
Posts: 2798
Loc: NM, transplant from NJ
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I may have posted about this long ago, but it still bugs me!
So many do not identify themselves, especially in business, when I call them. I always find myself saying "To whom am I speaking?"
Also, in personal calls, I have ADULT friends who, when DH answers, says, "Is Di there?" without mentioning who they are! I'll ask him who it is and he'll have no clue.
I was taught..."Hello (Jack or John or Sam), this is Di's friend from Michigan, is she available"?
Irritation sets in when simple etiquette is no longer used!! We learned in the early years of grammar school how to talk on the phone by watching a reel-to-real film on phone etiquette.
Please, if you phone ANYONE, identify yourself FIRST. And when we get calls, especially on the business line, I always say, "New Mexico Soap, this is Diane".
Edited by Di (10/13/08 06:30 PM)
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#162543 - 10/13/08 06:50 PM
Re: Phone etiquette
[Re: jawjaw]
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Member
Registered: 11/15/05
Posts: 2798
Loc: NM, transplant from NJ
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I normally say "Do you have a few minutes to talk or shall I call you back?"
I'm w/you, JJ. Our generation should "know better".
Edited by Di (10/13/08 06:52 PM)
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#162551 - 10/13/08 07:34 PM
Re: Phone etiquette
[Re: Di]
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Registered: 08/22/07
Posts: 1761
Loc: Southern Maine, USA
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Di, you are so right! I think that a couple of generations missed some manners training or conveniently forgot it. We had a man call from the cable company the other night and my husband answered. All he said was "yeah, let me speak to Jane." Surprisingly Frank handed me the phone but was peeved. As I started talking, Frank said loudly near the phone....."remind him that when he calls a married woman, to identify himself!!" He was NOT happy. And to think that this was a company representative! I guess we've all done something weird like this but it's a super reminder to mind our manners when phoning! Thanks!
_________________________
If we couldn't laugh we would all go insane ~ Jimmy Buffett
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#162555 - 10/13/08 07:53 PM
Re: Phone etiquette
[Re: ladyjane]
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Member
Registered: 11/15/05
Posts: 2798
Loc: NM, transplant from NJ
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DH's big quote is "We must lead by example".
I know we get "weary in well-doing", but if we can effect change in ANY WAY, we must do it!
Edited by Di (10/13/08 08:05 PM) Edit Reason: Typographical error
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