We have a fairly new (bought in March)Epson Stylus CX5000 series printer/scanner/copier and haven't had any problems with it. Before that, we had a Lexmark and never had any problems with it either. The only reason we updated to the Epson was because we got a new computer and the Lexmark wasn't compatible with it(do they do that on purpose?) I think if I were you I'd be writing to Dell and/or making some phone calls and seeing if I could get them to replace it or even maybe be thinking about replacing it myself......you can get some good deals on printers these days. Who wants to go thru all that every time you have to replace an ink cartridge??
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Ann