Hi Brenda, you are a wealth of information. Yes, I considered reporting the smug events manager to the BN home office. How could he say he is not set up with the home office to do contracts when I already had 2 contracts with the Country Club Plaza store? No wonder the CCP store (in KC) is the highest sales store! Thanks for the tip on sales rank. Well, my score with WD was a 19. And yes, that year, a CSS book was entered in the Independent Book Publishers section. I could be wrong, but I was surprised and disappointed to. I noticed that the Amazon review was back intact, and they changed the number of days it takes to receive the book from 4 to 6 weeks to 9-13 days. I never thought of using the WD evaluation for my book, but that is a good idea, and I will add it to my web site. Thank you ever so much. Love and Light, Lynn