I'm with Author House. I questioned them about the name change and they claimed that it just reflected their growing audience because not all of their authors are first time writers anymore.

Then I talked to someone over at iUniverse and found out about the class-action lawsuit against AH. My understanding is that there are a lot of authors who were unhappy with their final manuscripts.

Personally, I am thrilled with my final product from AH BUT I had to go through five different galley proofs in order to correct Author House's spacing errors. That was totally unacceptable, especially given the fact that they charged me a royal fortune.

I have also heard bad things about Publish America, although I know one woman who went with them and had a good experience. Her only problem was that she hardly sold any books. I think anyone who goes POD needs to realize that they have to do their own marketing. Even though I paid AH a ton of money for their expanded promotion package, I still need to call 500 --600 newspapers, radio stations, TV stations to follow-up. Am not looking forward to the task :-(

Best, Sigrid