Chatty, Maggie, Smile and Sherri,

Thank you all for your great and insightful answers! All of your replies are great!

Basically you're all saying, "Treat people the way you want to be treated." The Golden Rule, as Charlene explained, can open up many doors to good customer service.

Maggie's suggestion that we ask the clerk how he or she is doing, is a good one.

Smile, wanting just 'some honest answers,' I think each of us can relate to that one...

Sherri, with long-time customer service also says that The Golden Rule helps in all areas.

Great comments! Thank you all....

Toni