Wow Chatty! You are an inspiration! My son once told me that his dad taught him to live, but I taught him to "bitch." I was really insulted until he explained that he meant I showed him how to go through channels first, then go around them when necessary. His believes his own son is alive today because he "bitched."

Is there some way to get your story out there? I would really like to see this incident publicized. Not to cause problems for any particular company, but to show just how easily people can be taken advantage of if they don't know their rights, or stand up for their rights.

Again, you go girl!