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#131211 - 11/26/07 01:43 PM Re: Ancient torture... [Re: jabber]
Dianne Queen of Shoes Registered: 05/24/04 Posts: 6123 Loc: Arizona	I always felt like I was calling 1-800-Help an Idiot until my girlfriend explained tech support sits there and reads the manual to help us. But they can make you feel like a moron, just with their tone of voice. _________________________ If it doesn't feel good, don't do it twice. www.eadv.net Boomer Queen of Shoes
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#131212 - 11/26/07 04:47 PM Re: Ancient torture... [Re: Dianne]
Dotsie Founder Registered: 07/09/08 Posts: 23647 Loc: Maryland	Dianne, tone of voice is key, isn't it? Some are the nicest people you could ever want to learn from, and others make you feel dumber than dirt. Does anyone have any specific questions you would like answered in the teleconference? No questions are bad questions... _________________________ Founder Emeritus of Boomer Women Speak and the National Association of Baby Boomer Women. www.nabbw.com www.boomerwomenspeak.com
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#131213 - 11/26/07 08:40 PM Re: Ancient torture...
jawjaw Da Queen Registered: 07/02/03 Posts: 12025 Loc: Alabama	I always seem to get the technie from Hell...and if one of them ever utter those dreaded words, "Try that, and if it doesn't work, call my personal number at 1-8---" don't buy it. When you call back, (cause you KNOW it isn't gonna work), they say the guy doesn't work there and they've never heard of him. I think they take turns being Roger, David, Joan, whatever, and just pass the names around. _________________________ Queen JJ www.queenjawjaw.com All Things Royal - 2010 and Beyond Humorist for the NABBW
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#131214 - 12/03/07 09:30 AM Experts prefer...? [Re: jawjaw]
jabber Member Registered: 02/17/05 Posts: 10032 Loc: New York State	Dotsie, Sorry if I got the focus turned away from teleconference questions. The only thing I can think to ask is, "What internet provider do the experts rank highest? What company has the best service or most qualified trouble shooting capabilities?" Many times we'll phone for tech help and get someone in China or elsewhere overseas. My geographic area is being hit with a storm, right as I post. So, I can probably expect the electric to go off and my computer to dummy up when it's rebooted. That happens even when we disconnect it before the lines go down. Ciao for now... Edited by bonnierose333 (12/03/07 09:31 AM) _________________________ https://www.amazon.com/author/bonnie.mill-lemke https://kdp.amazon.com/en_US/bookshelf
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#131215 - 12/06/07 09:48 AM Re: Experts prefer...? [Re: jabber]
Dotsie Founder Registered: 07/09/08 Posts: 23647 Loc: Maryland	Ladies, I will be sure these questions get asked tonight. Thanks. I hope you'll be on the call. _________________________ Founder Emeritus of Boomer Women Speak and the National Association of Baby Boomer Women. www.nabbw.com www.boomerwomenspeak.com
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