We had a Doctor when I was a young mother who had been a navy Doctor.No bedside manner.He was off hand and I would come out of his office mot feeling listened to.

One day I had the aha moment...I said to him that I was Aftraid of coming..that his manner was brusque.But that his two sons were so nice to me that he must be kind really.
He warmed and took me seriously.I felt being brave got me somewhere that being quiet did not.
Mountain ash