while I've never actually cried in front of someone during a confrontation act work, I have had to fight really hard to keep the tears back and try not to appear like I'm about to cry - which is difficult when your eyes are welling up. Then I've run and hid in the bathroom until I could calm down [Smile]

I dislike that my natural reaction to a confrontation is to cry - but I am a sensitive person and I don't know how or if I want to change my nature/make up - instead I think its better to develop good coping skills, like the technique you mentioned above - hold it in and get away for awhile.