My baby sis was a waitress at one point in her life. One night, I visited her and sat at a table waiting for her to get off. I've never been so impressed with her work ethic, even when people were being rude, trying obviously trying to get something for nothing. She handled it all with grace and charm. I watched the other workers there and they too took great pride in their jobs and you could tell they "owned" them. I've never forgotten the scenes there that night. From that day forward, regardless of the service, I give more than is called for, traditionally.

We never know what battles someone else is fighting inside. You know? It cost ME so very little to extend kindness to strangers. So little.