update..I called another branch.

She says that CASH takes more processing than checks! WHAT???
That this is supposed to be disclosed at time of opening the account. (NEVER heard this!) AND, get this..she also said "well, the tellers have to COUNT it"...to that I replied....I thought they get PAID to count money! She said "YEP, they do!" She was not sympathetic..but she did say the "higher ups" don't listen to them. I asked for a contact number..and was not given one so that they can hear from a "little guy". Nope, she said. Can't call...they DO get complaints about service fees.

I'm MAD you guys!!