Some of you know we just remodeled our kitchen. While doing so, I ordered curtains to be made by Calico Corners. The gal I worked with was amazing. She was so nice, very professional, knowledgable and really worked with me to get the total within reason.

She said it would be 6-8 weeks. It's been almost 8.

Two weeks ago, they called and needed to do one more measurement so they came by again and did so.

Since I didn't hear anything, I called yesterday to speak with the gal who was so helpful. Turns out, she was meaning to call me.

She heard from the work room and they need to charge me a thousand dollars extra (WHAT) becasue the top of the big valance is a curve, and they needed three more yards of trim.

HUH?

I was befuddled. Got two work calls while I was on the phone with her so it was all disjointed.

She wanted me to decide to go ahead on the phone.

I'm thinking...cancel the freaking order. Do you think I"m crazy? What are they thinking? What was she thinking?

I was not happy, but had the presence of mind to think God. It's what I do when I need to get ahold of myself, or feel myself spiraling out of control. Know what I mean? So I adjusted my frame of mind and asked her to please send us all the paper work, we'd look over it, then get back to her at the end of the week.

There was no way I was paying that, but needed time to think about how I was going to proceed.

When Ross got home, I told him and we both laughed and talked about how ridiculous it was; how can you run a business like that, etc.

Got home from Dad's last night and there was a message from the gal saying that she spoke with her manager and they agreed to give us the curtains for the original amount. No need to worry, and they would put a rush on it.

Well holy moly. What do you know. But can you imagine? Did they really think we were going to go for that?

I still can't figure it our, but whatever, I'll be getting the curtains within a couple weeks.

I continue to be amazed by professionals. This is a store that sells fabric and is known for making quality curtains. Go figure.

Wish I were as calm as you with consumer rights. LOL! Glad it worked out though.

a thousand dollars! wow. Glad you sat on it and gave them some time to think about it!
I hope you like your curtains.

Holy cow, thats a lot of moola. I've been to the Charlotte, NC Calico Corners - loved it. Please let us 'see' your curtains once delivered and hanging! Glad it worked out to your benefit.

You know, with the loss of sewing skills among majority of younger generations, I can see some folks bamboozled and paying that ridiculous amount of money for customized but simple curtains. Because if some folks haven't even tried sewing (and understand how easy it is sew a straight line), then they can't assess competitive pricing correctly for customized sewing/alterations.

orchid, this is a great point. I remember making lots of our first curtains, but I no longer have a sewing machine, nor do I want to take the time to do it. Plus, these are going to be professionally made so there's a heck of a lot of difference than some I've made ages ago.

Calico Corners has the corner on the market in this area. I couldn't believe they were cheaper than a small business I tried first. I caught them during a big sale which helped.

As far as the thousand dollars goes, I think they just threw that figure out there, but how dumb was that?

Have you got your curtains yet? You certainly one cool cookie...I am not sure I would have had the presence of mind not to blurt out what they could do with tacking on an extra 1,000...I'm sure you already have paid quite a hefty price for them already. Sheesh!

I AM STILL WAITING, and yes I am screaming. What in the world is taking them so long? I'm calling next week. Holy Moly.

I hope you post a photo on the site for us to see your beautiful curtains and room...keep us posted on the curtain capers...