Some of the people you all are describing sound STUPID, like they have no common sense.

This morning I had to call AMX because my I had fraudulent charges on my bill - $1600.00. I did have to wait, but was told exactly how long and I like that. At least you know. I talked to 2 different people and was reassured that the charges will be removed and to not allow it to worry me during the holidays. It was not a bad experience at all.
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Laura

laurapoplin.com