In fast food, it's so hard to find good help. Most kids don't want to work or don't need to. So, if you're lucky enough to hire someone, you just pray they stay on, regardless of their work ethic. My girlfriend had five fast food restaurants and there were days she couldn't even open the doors to two of them because there was nobody to work in them. It's very difficult.

I've gotten lousy service from upscale stores at times and I always go to the store manager, if I haven't gotten a good response from the salesperson. I don't know if it does any good but it makes me feel better.
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If it doesn't feel good, don't do it twice.
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