I went back and looked and also, did not see those words used by chatty.
She started this topic out of pure love for dogs and to help those of us who may use a groomer, to keep our pets safe. If some of her statements were inaccuarate, then that should be stated but jumping on her isn't necessary.
We are here to share ideas and HELP each other. I for one am glad when someone tells me something that I need to watch out for.
And yes, welcome to all the newcomers! We want you to stay, but be kind.