Chatty, I lost my beautiful bichon in 2003 after a grooming, but not quite the same way. She was cut with a razor or scissor and developed a staph infection at the site of the wound two weeks later. The groomer never even told us about the cut. The vet tried so very hard to keep from having to put her down but she was 15 and her immune system was compromised simply due to her age. It was awful. She was in pain and truly suffered at the end. We still cry over our loss that we feel was not necessary. My son in law has now learned to groom their new bichon himself. She looks so cute and they refuse to send her to a groomer. I will certainly pass along your story to all I know that use groomers. Thank you.