Hi Sigrid.

I just joined this site after doing a goodle on author's marketing service and your forum came up!
I just received the same reply as you, and am looking for some input into this agency.
From what I understand it is extremely unprofessinal for an agent to charge a reading fee. However, I was aware of the reading fee, as I had spoke to them prior, but for some reason chose to send in to them anyway as opposed to others who also charge that I did not send.
I also did a search on P&E, yet nothing came up. how did you search? We can perhaps compare our letteers should you be inclinded.