I have great admiration for Dotsie, as to how she handles conflicts; - short, and to the point. I think that is the only way to moderate. Lengthy explanations as to why, - just brings on more discussions.

Another important fact is that moderating is not just about disciplining, but to keep the forum alive. Dotsie does that brilliantly, and her genuine interests in the posts, along with her personal comments, is probably the secret as to why so many feel 'listened' to, and keep coming back.
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As soon as you trust yourself, you will know how to live.
Goethe