MA,
I really want to hear experiences. I'll share it with you if you like.

Celtic --Good question about moderators and setting up channels for complaint. How does one know if they're playing fair or not? Who decides what's fair?

I'm not sure if moderators is the best route. Chatty above says it worked well in her situation. I also have heard otherwise. Chatty -- did the ones you banned want to come back after 6 weeks, or were they annoyed about it?

If anyone prefers to send me PMs about this, that's fine too.
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