What has changed about it is that Cingular One (who I also do not like) and DirecTV has a minimum now that you must pay each month before you qualify for the savings.

For instance, I pay 34./month for my cell phone and it has to be 40./month to qualify.

Now that's not the right figures, I'm just giving you an example.

DirecTV was the only fair player in the whole thing. They were always nice, and always wanted to do whatever it took to keep my business...at least that is how they treated me. Cingular spoke out of both sides of their mouth.

I know because I finally got ALL THREE of these companies on the line with me at once. Reason I did is that BellSouth kept telling me it was Cingular's fault and Cingular would say it was BellSouth's....I ended that. When they all got on the line it was BOTH their faults. The snots...

DirecTV admitted up front they hadn't given me the discounts and not only gave them to me, but gave me another month's worth of DTV free, along with a premimum channel for a month FREE. And the next month, it was exactly how they said it would be....

We are just a number to most companies and they hire and fire employees like we change underwear...every day. So if you talk to Pau one day and he promises you XY and Z, forget it. He isn't there a week later and you have to start all over.

I learned a long time ago to GET THEIR NAME, write down the time and date, and summarize the conversation. When I call back, they know I have their number (pun intended) when they ask "and just who did you talk to?"

Don't mess with da Queen....this ain't my first rodeo...