Great advice coming in from all directions Ellemm. I hope I wasn't insulting to you, certainly did not mean to be but as I read your words that saying just kept popping into my head, and so the quote. It is true and does work and I know you already knew that.

No one in my immediate family or outside has ever cursed at me, once maybe but never a second time. I stopped them dead in their tracks.

You might try this, the next time someone calls you with a nonsensical complaint, just flat out say,"I don't care!" They may blouster a bit but will eventually get the message especially if thats all you'll say to them...
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