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#98307 - 12/07/06 01:14 AM can't open file
Saundra Offline
Member

Registered: 11/18/05
Posts: 1796
Loc: Daytona Beach, Florida
Anyone experienced this? Got pages from publishing company attached to email and can't open attachment even though I have acrobat reader. Error message says file does not exist. These are the sample page designs. How will I see them or the first pass pages, etc.? OMG, my 38th breakdown!!!
_________________________
What I know for sure is that it's all connected.
Saundra Goodman
Got Teeth? A Survivor's Guide
www.gotteethguide.com for your Free Tips

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#98308 - 12/07/06 01:24 AM Re: can't open file [Re: Saundra]
Dancing Dolphin Offline
Member

Registered: 03/06/06
Posts: 2529
Loc: Southern California
Saundra, what is the file extension of the files you are trying to open? A file extension is jpg, pdf, doc, etc.

If it is a pdf file, you might try downloading the latest update from Acrobat - that would be free. Here's a link:

http://www.adobe.com/products/acrobat/readstep2.html

If it's not a pdf file, then you may not have the proper software to view what the company sent you. Let me know if you need more help.

Kathy

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#98309 - 12/07/06 02:58 AM Re: can't open file [Re: Dancing Dolphin]
Saundra Offline
Member

Registered: 11/18/05
Posts: 1796
Loc: Daytona Beach, Florida
Kathy, I couldn't open it with the attachment button. Had to use the Scan & Save to Computer button. I will download the latest Acrobat update. Painful learning curve. Thank you. Bless you.
_________________________
What I know for sure is that it's all connected.
Saundra Goodman
Got Teeth? A Survivor's Guide
www.gotteethguide.com for your Free Tips

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#98310 - 12/07/06 03:04 AM Re: can't open file [Re: Saundra]
Eagle Heart Offline
Member

Registered: 03/22/05
Posts: 4876
Loc: Canada
Ah, now I remember. When you first posted your question, I knew that there was a time when I knew the answer, but darn if I could remember what it was! But now I remember from my techie days that pdf attachments often can't be opened from within an email. They have to be saved to the computer before they'll open. It's all coming back to me now...soon to fade away again...sigh.
_________________________
When you don't like a thing, change it.
If you can't change it, change the way you think about it.

(Maya Angelou)

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#98311 - 12/18/06 11:52 PM Re: can't open file [Re: Eagle Heart]
Saundra Offline
Member

Registered: 11/18/05
Posts: 1796
Loc: Daytona Beach, Florida
Kathy, I went to the free link, but I don't have Windows XP so I can't use it. Thanks anyway.
_________________________
What I know for sure is that it's all connected.
Saundra Goodman
Got Teeth? A Survivor's Guide
www.gotteethguide.com for your Free Tips

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